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Carl Booth

Hi, I'm Carl Booth

A full stack web developer who takes passion in building both the frontend and backend of websites or applications and wants to help you with your next project

About Me

Here you will find more information about me, what I do and my current skills. Use the contact button below if you would like to get in touch or use the links to my Linkedin, Github and CV at the top and bottom of this page

My Skills

HTML

CSS

Javascript

React

Express

NodeJS

Postrgresql

PHP

Bootstrap

JQuery

Python

GIT

Github

Curriculum Vitae

A detail-oriented professional with a passion for coding and problem-solving, transitioning from managing contact center teams to pursuing a career in software development. Eager to leverage acquired skills in communication and teamwork to contribute effectively to dynamic development projects and continue learning and growing in the field of software development.

Education


Coding Traineeship

IT Career Switch - 2023-2024

A coding bootcamp that teaches the skills needed to become a professional full stack developer including HTML, CSS, Javascript, Bootstrap, Jquery, Python, NodeJS, Express, Postgresql and PHP.


BTEC Extended Diploma in Music Performance &

NCFE Level 2 Music Performance Skills

Petroc - 2010-2012

A college course that taught how to be an effective performer and the skills that would be required to work within the music industry.


GCSE's

Great Torrington Secondary School

6 GCSE's A* to C including English and Maths

Level 2 ICT OCR National Award

Previous Experience


Contact Center Supervisor

Adiuvo - March 2021 - present

Day to day supervision of an out of hours inbound customer service team, ensured that all staff were working effectively and speedily to maintain a good level of customer service.


Learner Services Team Leader

Lifetime Training - April 2020 - March 2021

Prioritising, allocating and managing day to day workflows of a contact centre team to ensure all learners receive a high quality service and support. Effectively managed performance and motivated a team of advisers to consistently perform to the best of their abilities.


Senior Learner Services Advisor

Lifetime Training - March 2019 - April 2020

Assisted the Manager in leading the Learner Services team by facilitating the inbound portion of the team and constantly drove high performance through regular coaching sessions.


Learner Services Advisor

Lifetime Training - May 2018 - March 2019

Provided a quality service to learners and gave them an outstanding experience as a part of their learner journey right from their welcome call all the way to completing their course.


Complaints Handler (6 month contract)

HSBC - November 2017 - April 2018

To investigate and assess written complaints from customers and ensure a fair and quick resolution.


Recruitment Consultant

Computer Futures - May 2017 - September 2017

Sourced and placed contractors working as software developers within the med-tech industry throughout the country.


Team Leader

Ovo Energy - August 2016 - April 2017

A role mixed between leadership and analyst responsibilities, I supervised a team of 25 people and reported into the Sales Ops Manager/partner company directors on department performance.


Telesales Agent

Ovo Energy - February 2016 - August 2016

Spoke to potential customers and convinced them to switch to Ovo whilst upholding all company values and working towards a strict target.


Smart Outbounder

Ovo Energy - June 2015 - February 2016

Called current customers and convinced them to install smart meters working towards a strict target.


News Vendor

News Vending Solutions - January 2015 - June 2015

I sold short pamphlets that gave information on recent cancer studies as a street fundraiser.


Fundraiser

Home Fundraising - April 2014 - August 2014

Door to door sales attempting to sign up as many donors as possible for multiple campaigns including Cancer Research UK and Bernardo's.


Shop Assistant

Tresspass - October 2012 - December 2013

Worked on the shop floor assisting customers and upselling products where possible.


Shop Assistant

Dunelm Mill - August 2012 - September 2012

Hired on a short term contract to help setup a new store located in Barnstaple.


Projects

Here you will find some of the projects that I have created alongside some info about each project

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Gazetteer

Gazetteer is a geolocation app designed to provide information on various countries worldwide by utilizing multiple APIs and displaying information on the selected country within various modals and layers utilising leaflet.js.

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Company Directory

This company directory application allows for the management of the employees, departments and locations in which a business operates. It connects to a database held in the backend through various PHP routines utlizing various CRUD methods to manipulate the data.

Contact

Feel free to contact me using the form below and I will respond to you as soon as possible. Alternatively my direct info is on my CV which you can download at the top or bottom of this page, you can also connect with me on Linkedin if you wish.